KEB Antriebstechnik GmbH, Wildbacher Str. 5, 08289 Schneeberg (hereinafter: "we") is the operator of this website and the data controller responsible for processing the personal data of users of this website. Our contact details can be found in the legal notice section of the online service; the contact persons for enquiries regarding the processing of personal data are listed directly in this privacy policy.
We take the protection of your privacy and your personal data very seriously. We collect, store and use your personal data only in accordance with the terms of this privacy policy and the applicable data protection regulations, in particular the European General Data Protection Regulation (GDPR) and national data protection regulations.
The purpose of this privacy policy is to inform you of the extent to which and the purposes for which personal data is processed in connection with the use of the online service.
Personal dataPersonal data is information relating to an identified or identifiable natural person. This includes all information relating to your identity, such as your name, your email address or your postal address. Information that cannot be linked to your identity (such as statistical data, for example on the number of users of the online service) is not, however, considered to be personal data.
In principle, you can use our online service without disclosing your identity or providing any personal data. In such cases, we will only collect general information about your visit to our online service. However, for some of the services offered, we will collect personal data from you. We will then process this data solely for the purposes of using this online service, in particular to provide the information you have requested. When collecting personal data, you are only required to provide the data that is strictly necessary. You may also be asked to provide further details; in such cases, these are voluntary. We will indicate in each instance whether a field is mandatory or voluntary. We will then provide specific details in the relevant section of this privacy policy.
No automated decision-making based on your personal data takes place in connection with the use of our online service.
Processing of personal dataWe store your details on specially secured servers within the European Union. These are protected by technical and organizational measures against the loss, destruction, unauthorized access, alteration or disclosure of your data by unauthorized persons. Access to your data is restricted to a small number of authorized individuals. These individuals are responsible for the technical, commercial or editorial management of the servers. However, despite regular checks, it is not possible to provide complete protection against all risks.
Your personal data is transmitted over the internet in encrypted form. We use the TLS (Transport Layer Security) encryption protocol for data transmission.
Disclosure of personal data to third partiesWe generally use your personal information solely to provide the services you have requested. Where we engage external service providers in the course of providing these services, their access to the data is also strictly limited to the purpose of service provision. We ensure compliance with data protection regulations through technical and organizational measures and also require our external service providers to comply with these.
Furthermore, we do not disclose your data to third parties without your express consent, in particular not for advertising purposes. Your personal data will only be disclosed if you have yourself consented to such disclosure or where we are authorized or obliged to do so on the basis of statutory provisions and/or official or court orders. This may, in particular, involve the provision of information for the purposes of criminal prosecution, to avert danger or to enforce intellectual property rights.
Where we transfer your personal data, either directly or via service providers, to countries outside the European Union, we comply with the specific requirements of Articles 44 et seq. of the GDPR and also require our service providers to comply with these regulations. We will therefore only transfer your data to countries outside the European Union subject to the level of protection guaranteed by the GDPR. This level of protection is ensured, in particular, by an adequacy decision of the European Commission or by appropriate safeguards in accordance with Article 46 of the GDPR.
Legal bases for data processingWhere we obtain your consent for the processing of your personal data, Article 6(1)(a) of the GDPR serves as the legal basis for data processing.
Where we process your personal data because this is necessary for the performance of a contract or within the framework of a pre-contractual relationship with you, Article 6(1)(b) of the GDPR serves as the legal basis for the data processing.
Where we process your personal data to comply with a legal obligation, Article 6(1)(c) of the GDPR serves as the legal basis for data processing.
Article 6(1)(f) of the GDPR may also serve as the legal basis for data processing if the processing of your personal data is necessary to safeguard a legitimate interest of our company or a third party, and your interests, fundamental rights and freedoms do not require the protection of personal data.
Throughout this privacy policy, we always specify the legal basis on which we process your personal data.
Data erasure and retention periodWe generally delete or block your personal data whenever the purpose for which it was stored no longer applies. However, data may be retained beyond this period if required by legal provisions to which we are subject, for example in relation to statutory retention and documentation obligations. In such cases, we will delete or block your personal data once the relevant provisions have expired.
Use of our online services Information about your computerEvery time you access our online service, regardless of whether you are registered, we collect the following information about your computer: your computer's IP address, the request made by your browser, and the time of that request. We also record the status and the volume of data transferred as part of this request. We also collect product and version information about the browser and operating system used on your computer. We also record the website from which the online service was accessed. Your computer's IP address is stored only for the duration of your use of the online service and is subsequently deleted or anonymized by truncation. The remaining data is stored for a limited period.
We use this data to operate the online service, in particular to identify and rectify errors, to determine the utilization of the online service, and to make adjustments or improvements. These purposes also constitute our legitimate interest in data processing pursuant to Article 6(1)(f) of the GDPR.
Use of cookiesAs is the case with many websites, our online service uses cookies. Cookies are small text files that are stored on your computer and record certain settings and data for exchange with our online service via your browser. A cookie usually contains the name of the domain from which the cookie file was sent, as well as information about the cookie's age and an alphanumeric identifier.
Cookies enable us to recognize your computer and make any presets and preferences immediately available. The cookies we use are - where possible - so-called session cookies, which are automatically deleted at the end of the browser session. In some cases, cookies with a longer storage period may also be used so that your settings and preferences can be taken into account the next time you visit our website.
Most browsers are set to accept cookies automatically. However, you can disable the storage of cookies or set up your browser to notify you as soon as cookies are sent. It is also possible to manually delete cookies that have already been stored via your browser settings. Please note that you may only be able to use our online service to a limited extent, or not at all, if you refuse to accept cookies or delete essential cookies.
Where cookies are not essential for our online service, we will ask for your consent to use cookies the first time you access the online service. With regard to non-essential third-party cookies, you will find a more detailed description below of the services we use from these third parties. The legal basis for the associated data processing, including any data transfer, is your consent within the meaning of Article 6(1)(a) of the GDPR. Consent once given may be withdrawn at any time with future effect, in particular by changing your selected settings.
The legal basis for the use of necessary cookies is our legitimate interest in the proper provision of our online service within the meaning of Article 6(1)(f) of the GDPR, as well as - insofar as contracts are concluded or fulfilled via our online service - the performance of a contract within the meaning of Article 6(1)(b) of the GDPR.
Integration of third-party servicesFor some functions within our online service, we rely on third-party services. These services are predominantly optional features which you must explicitly select or use. We have entered into contractual agreements with the respective providers regarding the provision or integration of their services and, to the best of our ability, ensure that these third-party providers also provide transparent information on the scope of personal data processing and comply with data protection regulations.
Microsoft ASP.NET ApplicationWe use the "ASP.NET" service to create dynamic websites and web applications. ASP.NET is an open-source web framework provided by Microsoft Corporation, 1 Microsoft Way, Redmond, WA 98052-6399, USA (hereinafter: "Microsoft"). To protect against so-called Cross-Site Request Forgery (CSRF/XSRF) the service also uses cookies, to ensure that the forms and requests you submit actually originate from you as a legitimate user and have not been manipulated by third parties. The use of these security-related cookies is technically essential to ensure the error-free and secure use of our configurator. The information generated by the necessary cookies is transmitted to a Microsoft server and stored there. It cannot be ruled out that these servers are located in the USA. As a result, US security authorities may also have access to the data stored there. However, Microsoft Corporation is an active participant in the EU-US Data Privacy Framework (DPF), which ensures an adequate level of data protection. All data processed in this context is used exclusively for the aforementioned processing purposes.
The processing of your data and the use of cookies are based on our legitimate interest in information security and the protection of our web application in accordance with Article 6(1)(f) of the GDPR.
Further information on data protection at Microsoft can be found at: https://www.microsoft.com/en-us/trust-center/privacy and https://www.microsoft.com/en-us/privacy/privacystatement.
Using the KEB-Drive configuration software (online version) and the KEB B2B portalAs part of our online offering, we provide our B2B-customers with the KEB-Drive configuration software for download and as a web application - directly accessible in the browser. With this tool, you can put together drive packages, view technical data and export dimension sheets and 3D models (e.g. in STEP, RTF or PDF format).
Provision of the online configurator KEB-DriveWhen you use the online configurator, we collect the following information about your computer, regardless of whether you are registered: your computer's IP address, the request made by your browser, and the time of that request. We also record the status and the amount of data transferred as part of this request. We also collect product and version information about the browser and operating system used on your computer, as well as the website from which you accessed our online configurator (known as the referrer URL). We also record whether and which configuration settings you make as well as any downloads you make (e.g. STEP, RTF or PDF files). Your computer's IP address is only stored for the duration of your use of the online configurator and is subsequently deleted or anonymized by truncation. The remaining data is stored for a limited period.
We use this data for the (technical) operation of the online configurator, in particular to identify and rectify errors, to assess the usage of our website, to ensure system security, and to make adjustments or improvements.
The processing of this (personal) data is carried out for the purpose of implementing pre-contractual measures or for the performance of a contract on the basis of Article 6(1)(b) of the GDPR, if you are in a contractual relationship with us; otherwise, to safeguard our legitimate interests in a functional and secure online service in accordance with Article 6(1)(f) of the GDPR.
Registration and login via the KEB B2B portal (Microsoft authentication)To use the full range of functions or to gain access to the secure customer area, you must log in via our B2B portal. For the registration and login process, we use the authentication services of Microsoft Corporation, 1 Microsoft Way, Redmond, WA 98052-6399, USA (hereinafter: "Microsoft"). Registration begins and is carried out via a Microsoft registration form (https://login.microsoftonline.com/). You do not necessarily need an existing Microsoft account for this. As part of this authentication process login details (e.g. your email address, your name, access token, login timestamp) are processed to enable a secure identification and authorization for our B2B customer portal and, as a result, link you to your configuration data (e.g. for ERP exports).
The processing of this (personal) data is carried out for the purpose of implementing pre-contractual measures or for the performance of a contract on the basis of Article 6(1)(b) of the GDPR, if you are in a contractual relationship with us; otherwise, to safeguard our legitimate interest in secure, cross-platform and reliable identity management in accordance with Article 6(1)(f) of the GDPR.
When using Microsoft services, the transfer of data to the USA cannot be completely ruled out. However, Microsoft Corporation is an active participant in the EU-US Data Privacy Framework (DPF), which ensures an adequate level of data protection. In addition, the European Commission's standard contractual clauses are used.
The log data from the online configurator is deleted as soon as it is no longer required to fulfil the purpose for which it was collected (usually once the browser session has ended), unless longer retention is necessary for security reasons. Your portal and registration data will remain stored for as long as your B2B customer account is active. You may have your customer account deleted or object to the processing of your data at any time, provided that this does not conflict with any statutory retention obligations.
Communicating with usYou can contact us in various ways, including via our email address or our telephone number.
If you wish to contact us digitally or by telephone, we will collect the personal data that you provide to us in or during your email or your call, in particular your name, email address or telephone number as well as the date, time and reason for your enquiry. We process the data provided solely for the purpose of responding to your enquiry or request.
You are free to decide for yourself what information you wish to provide us with as part of your contact enquiry. The legal basis for the processing of your data is your consent in accordance with Article 6(1)(a) of the GDPR.
Once we have dealt with your enquiry, the data will initially be stored in case we need to get back to you. You may request the deletion of the data at any time; otherwise, we will delete the data once the matter has been fully resolved; statutory retention obligations remain unaffected in all cases.
Social mediaOn our website you will find, for the purpose of sharing information, links to various social media channels operated by our sister company, KEB Automation KG, Sudstrasse 38, 32683 Barntrup. Specifically, you will find links to the social network Instagram, to the career networks Xing and LinkedIn, and to the video platform YouTube. You can recognize the links by the respective provider's logo.
The social media channels of our sister company - KEB Automation KG - are operated by them either separately or jointly with the respective platform operator. We, KEB Antriebstechnik GmbH, do not have any such social media accounts and have no influence over the extent to which on our sister company's linked social media channels the applicable data protection regulations are complied with. Further information on data protection in connection with the social media channels of our sister company - KEB Automation KG - can be found in their privacy policy at: https://www.keb-automation.com/data-privacy.
Clicking on the links will open the relevant social media pages, to which this privacy policy does not apply; instead, the respective providers' own terms and privacy notices generally apply. We have summarized an overview of the providers' respective notices for you below. For details of the provisions applicable, please refer to the relevant privacy policies of the individual providers; you can find these at:
Instagram: https://privacycenter.instagram.com/policy
Xing: https://privacy.xing.com/en/privacy-policy
LinkedIn: https://www.linkedin.com/legal/privacy-policy?trk=homepage-basic_join-form-privacy-policy
YouTube: https://policies.google.com/privacy?hl=en-US
No personal data is transferred to the respective providers until you click on the relevant links. Your visit to the linked page forms the basis for data processing by the respective providers.
We would also like to point out here that the German Federal Office for Information Security (BSI) provides general information on its website at https://www.bsi.bund.de/EN/Themen/Verbraucherinnen-und-Verbraucher/Informationen-und-Empfehlungen/Onlinekommunikation/Soziale-Netzwerke/soziale-netzwerke_node.html on the safe use of social networks.
Your rights and contact detailsWe attach great importance to explaining the processing of your personal data as transparently as possible and to informing you of your rights. If you would like further information or wish to exercise your rights, you can contact us at any time so that we can address your enquiry.
Data subject rightsYou have extensive rights regarding the processing of your personal data. Firstly, you have a comprehensive right of access and may, where applicable, request the rectification and/or erasure or restriction of your personal data. You may also request a restriction on processing and have the right to object. With regard to the personal data you have provided to us, you also have a right to data portability.
If you wish to exercise any of your rights and/or receive further information on this matter, please contact our customer service team. Alternatively, you may also contact our Data Protection Officer.
Withdrawal of consent and objectionConsent once given by you may be freely withdrawn at any time with effect for the future. Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of that consent up until the time of withdrawal. The points of contact for this are also our customer service team and our Data Protection Officer.
If the processing of your personal data is not based on consent but on another legal basis, you may object to this data processing. Your objection will result in a review and, where appropriate, the cessation of data processing. You will be informed of the outcome of the review and, should data processing nevertheless continue, you will receive further information from us explaining why the data processing is permissible.
Data Protection Officer and ContactWe have appointed an external Data Protection Officer who assists us with data protection matters and whom you may also contact directly. If you have any questions regarding our handling of personal data or require further information on data protection matters, our Data Protection Officer and his team will be happy to assist you:
Dr Sebastian Meyer, LL.M.
c/o BRANDI Rechtsanwalte
Adenauerplatz 1, 33602 Bielefeld
Telephone: 0521 / 96535-812
Email: Datenschutz@keb-drive.de
If you wish to contact our Data Protection Officer directly by email, you can also reach him at sebastian.meyer@brandi.net.
ComplaintsIf you believe that our processing of your personal data is not in accordance with this privacy policy or the applicable data protection regulations, you may lodge a complaint with our Data Protection Officer. The Data Protection Officer will then investigate the matter and inform you of the outcome of the investigation. You also have the right to lodge a complaint with a supervisory authority.
Further information and changes Links to other websitesOur website may contain links to other websites. These links are usually marked as such. We have no control over the extent to which the linked websites comply with applicable data protection regulations. We therefore recommend that you also familiarize yourself with the respective privacy policies of other websites.
Changes to this privacy policyThe current version of this privacy policy is indicated by the date shown below. We reserve the right to amend this privacy policy at any time with future effect. Amendments may be made, in particular, in the event of technical adjustments to the online service or changes to data protection regulations. The latest version of the privacy policy is always available directly via the online service. We recommend that you check this privacy policy regularly for any changes.
Date of this Privacy Policy: July 2026